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Harbortouch POS overview | TechRadar – NEWPAPER24

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Harbortouch POS overview | TechRadar

2021-01-20 10:53:34

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If you happen to run a bar, restaurant, or one other service enterprise, Harbortouch POS (level of sale) is likely one of the greatest POS methods out there to you. This cheap POS comes with all of the {hardware} you could begin taking funds with no upfront prices. Plus, the software program affords a excessive diploma of customization and enterprise operation instruments like worker scheduling.

In our Harbortouch POS overview, we’ll provide help to determine if this POS system is correct for your small business.

Plans and pricing

Harbortouch affords two POS methods: Echo and Onyx.

Harbortouch affords two POS methods at totally different value factors (Picture credit score: Harbortouch POS)

The Echo POS system prices $29 per terminal per 30 days and features a 13.3” pill, money drawer, receipt printer, 5 worker playing cards (for workers to shortly log into the terminal), and a keyboard. This technique is straightforward to arrange by yourself and accepts most fee sorts, together with contactless funds. One factor to notice is that the Echo POS shouldn’t be configured for tableside ordering, on-line ordering, or on-line reservations.

The Onyx POS prices $39 per terminal per 30 days and features a 15” pill, money drawer, receipt printer, barcode scanner, 10 worker playing cards, and a keyboard and mouse. The system is customized programmed for your small business by a Harbortouch service rep, and it may be set as much as deal with on-line or tableside ordering.

No matter which system you select, the month-to-month price is for fee processing, not the {hardware}. The {hardware} itself is free so long as you decide to a one-year fee processing contract. 

One essential factor to notice is that although you technically personal the POS {hardware}, with the Harbortouch POS, as Harbortouch is owned by Shift4, you may solely use Shift4 to course of your funds. And on prime of the month-to-month price, Shift4 prices 1.79% plus $0.20 per bank card transaction.

Options

Regardless of being comparatively cheap, the Harbortouch POS methods supply a variety of options for service and retail companies.

One of many key elements of the Harbortouch POS is that it’s greater than only a digital register. Harbortouch makes an entire ecosystem of {hardware} add-ons to your POS to assist your small business thrive.

To provide some examples, eating places can combine a kitchen receipt printer or an digital kitchen show system. Servers can use 10” pill to take tableside orders. Delis and different over-the-counter outlets can add an digital scale to the POS for weight-based funds. Retail shops can combine a barcode printer and scanner.

One other key factor to the Harbortouch POS is the Lighthouse software program that it runs on. It is a cloud-based software program, that means that your transactions are robotically uploaded to the cloud for safekeeping and PCI (Cost Card Business) compliance.

Harbortouch POS review

Harbortouch makes use of Lighthouse software program to file and analyze transaction knowledge (Picture credit score: Harbortouch POS)

Lighthouse comes with dozens of built-in reviews and is versatile sufficient to allow you to create your individual customized knowledge merchandise to observe your small business. As well as, the software program provides you the choice to remotely modify pricing, menu objects, and reductions on all linked Harbortouch POS {hardware}.

What’s particularly good about this software program is that it goes past simply pricing and funds that can assist you run your whole enterprise. Lighthouse has a built-in shift supervisor that can assist you schedule workers. It additionally contains buyer engagement instruments, together with an e-mail advertising and marketing function and a social media administration dashboard.

Interface and in use

The Harbortouch POS is extremely straightforward to make use of. The POS software program operates utilizing modules, so you may merely conceal any options that your small business doesn’t must eradicate confusion. As well as, the stream, from selecting a server or cashier to getting into order info to coping with fee, is properly categorized into tabs.

Harbortouch POS review

The Harbortouch POS software program could be very straightforward to make use of and allows you to conceal modules your small business doesn’t want (Picture credit score: Harbortouch POS)

The entire objects that your small business affords will be organized into classes, assigned tags, or saved as favorites. Harbortouch’s POS software program additionally allows you to search your complete stock database.

On the entire, we have been impressed with the Harbortouch person interface. It’s easy to arrange, seamless to navigate, and does a superb job of placing the objects you sometimes want inside one or two faucets. 

Assist

Harbortouch developed a poor repute for buyer help in years previous, however the firm has labored exhausting to show to clients that it may be relied upon. Harbortouch now offers 24/7 help by cellphone, e-mail, and reside chat.

That’s large in the event you run a enterprise, like a restaurant or bar, that makes most of its cash outdoors of normal enterprise hours. It doesn’t matter what time it’s, you will get technical help from Harbortouch in the event you’re having bother accepting funds.

Harbortouch POS review

Harbortouch affords a web based information base for fundamental troubleshooting (Picture credit score: Harbortouch POS)

Safety

The Harbortouch POS system uploads all your transaction knowledge to the cloud for safekeeping as quickly because it’s recorded. All fee knowledge is encrypted, and the platform is absolutely PCI-compliant. On prime of that, all Harbortouch POS {hardware} accepts chip-based fee playing cards, that are safer than conventional fee playing cards and scale back the chance of chargebacks.

Harbortouch POS review

Harbortouch POS works with chip-based and touchless fee playing cards and is absolutely PCI-compliant (Picture credit score: Harbortouch POS)

The competitors

If Harbortouch POS doesn’t have the instruments your small business wants, it’s possible you’ll be considering a extra bespoke POS answer like Lightspeed. Lightspeed is constructed with eating places in thoughts and affords a stage of customization that Harbortouch merely can’t match. On prime of that, Lightspeed affords stock monitoring for eating places, which generally is a massive benefit.

The draw back is that you simply pay for Lightspeed’s further options. The POS begins at $99 per 30 days for one terminal plus $59 per extra terminal and a pair of.6% + $0.10 per card transaction. That’s  in comparison with $39 per terminal per 30 days and 1.79% + $0.20 per card transaction for Harbortouch Onyx.

Last verdict

Harbortouch POS is a strong and versatile system for eating places, retailers, and different small companies. The corporate affords a really cheap pricing mannequin with no up-front price for fundamental {hardware}, and there are many add-on units out there for your small business to buy.

Though Harbortouch doesn’t have the identical stage of customizability as some competing methods, we thought the cloud-based Lighthouse software program does a pleasant job with reporting and evaluation.

Total, Harbortouch is a good choice for small companies searching for a plug-and-play POS answer.

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