Princess Cruises UK sailings boosted by ‘luxurious’ hands-free Ocean Medallion app | Cruise | Journey
Together with lowering the necessity for touch-points and serving to to boost social distancing, the Ocean Medallion additionally guarantees a brand new opulent approach to cruise.
“Earlier than Covid we had been actually excited that the Ocean Medallion was going to assist us to supply personalised visitor experiences and actually simply take away a few of these friction factors that you’ve as a part of your vacation however really now on this post-COVID atmosphere, as nicely there are extra enhancements that actually assist,” Mr Roberts stated.
“Friends can take pleasure in issues like a touch-less embarkation course of or contactless fee on board.
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“Even your cabin door unlocks mechanically as you stroll as much as it in order that you do not have to drag out your key card and contact it to a sensor.”
Nonetheless, together with guaranteeing friends can take pleasure in extra contact-free alternatives onboard, it additionally means lining up on the bar and even journeys to the store is perhaps a factor of the previous.
“There’s very nice options round with the ability to not having to queue,” continued Mr Roberts.
“We now have a characteristic known as Ocean Now which suggests that you may order meals or drink, or certainly simply one thing that you simply want, from the place you’re anyplace on one in all our servers will convey it to you.
“They requested for it good and chilly and a contemporary bottle, after which they had been in a totally totally different bar and site on the ship a day later they ordered a glass of champagne on the app.
“The server purchased it to them and stated: ‘Simply the way you prefer it, chilly and I opened a contemporary bottle.’
“These preferences practices had been saved into the system.”
Mr Roberts added: “It is actually a really personalised and splendid expertise.”
The app additionally has the flexibility to find members of the identical social gathering; whether or not that’s to satisfy up with a buddy for dinner, or to control the children.
“Should you’ve acquired children or should you’ve acquired an prolonged group of six buddies on board there may be by no means a time the place you will not know the place everyone seems to be, or you’ll be able to’t meet up with the group,” stated the cruise boss.
“You are capable of see the place your social gathering are always by means of the app, and even get instructions from the place you’re utilizing the app as nicely.”
Whereas the expertise is ready to add a lot to the visitor expertise, the Ocean Medallion itself is “no larger than a ten pence piece”.
Visitor can entry the app utilizing their cell phone or pill, one of many designated screens across the vessel or by way of the TV of their stateroom.
What’s extra, there is not even an extra cost to benefit from the Medallion expertise, as it’s included in all fares shifting ahead.
“It actually is so simple as simply selecting what you need with no cost having that dropped at you the place you’re,” stated Mr Roberts.
“It actually unbelievable expertise and the proposition that we have is an all-inclusive one that features premium drinks gratuities and high-speed wifi.”